ORDERING & SHIPPING POLICIES
Cang by Cherryann - Policies
šæ Handmade with Love
All items at Cang by Cherryann are handmade, which means each piece is unique. Slight variations in color, shape, or size are natural and part of the charm of handcrafted goods.
š¦ Processing & Shipping
- Processing Time: 3–7 business days (custom orders may take longer).
- Shipping Method: All orders are shipped via USPS (tracking provided).
- Shipping Time: 3–5 business days within the U.S. (may vary during holidays).
- Local Pickup: Available upon request.
š Returns & Exchanges
Because all items are handmade:
- Returns are not accepted.
- Exchanges are only available if the item arrives damaged or incorrect. Please contact us within 3 days of delivery with photos of the item.
- Custom or personalized items are final sale.
ā Cancellations
- Cancellations are accepted within 12 hours of placing your order.
- After that, work may already be started and cancellation may not be possible.
š© Questions or Concerns?
If there’s a problem with your order, please reach out to [email protected] or message us directly via Instagram @cangbycherryann. We want you to love your items!